Problem Resolution For Sports
Know your image number (if you got a photo):
This is the unique number
on the back of your childs’s photos.
Ordering additional items:
This form is for all issues including:
- missing all of your order
- missing part of your order
- broken or missing plaques
- wrong child's photos
- all trader card issues
- image quality issues
- refund requests
We require you to fill out a very simple online form so we will have all the information we need to correct your issue. We do not have a master database with your or your child's name to look up your order. We can locate your image using the number in step 1.
It is small and may be faint.
This form is NOT for:
-retake requests- please contact your league's photo coordinator to schedule
If you did not get any photos provide the name and division of the team on the form and if we need additional information we will